Our Guarantee
Our Tranador Health Money-Back Guarantee
We are so confident in the quality of our products and NCLEX® pass rates that we guarantee your first NCLEX® attempt will be successful if you meet the following requirements:
- Complete the Tranador Health NCLEX® Prep Course (online and/or live) in its entirety. Completion includes:
- Online videos
- QBank
- Diagnostic exam
- Readiness exam
- 7 online exams
- Take the NCLEX® within 30 days of completing our review course, or within 30 days of graduating from an accredited College of Nursing in the United States or Canada, whichever comes first.
If a student is unsuccessful, they can choose from the following:
- A 10-Week Personalized Remediation Plan
- A Full Refund (less administrative costs)
How the Guarantee Works
To apply for the guarantee:
- Email your intent to care@tranador.com.
- Mail the following to our corporate address:
- Evidence of your graduation date.
- A copy of your NCLEX® Candidate Report.
- Submit all materials within 2 weeks of receiving your notice.
The 10-Week Personalized Remediation Plan
- Weekly Progress Reports from your tutor.
- Unlimited Email Access to your tutor.
- Access to the Online NCLEX® Lecture Series.
- Three Focused 1-to-1 Private Tutoring Sessions.
- Access to 7 Practice Exams and Test-Taking Workshop Videos.
- A 10-Week Customized Study Program tailored to your needs.
- Support for difficult concepts during private sessions.
- Guidance from a Masters-Prepared Tutor who monitors your progress.
- Unlimited Access to our NCLEX®-style Question Bank.
What Happens After 10 Weeks?
We have one goal: to help you become a nurse.
Here’s our promise:
- If you’re still not ready after 10 weeks, we’ll renew your subscription FREE of charge.
- We’ll stand by your side until you pass the NCLEX®.
- We’ll celebrate your success together once your dream becomes a reality!
Full Refund Option
For a full refund (less administrative costs):
- Email your intent to care@tranador.com.
- Mail the following to our corporate address within 2 weeks of receiving your notice:
- Evidence of your graduation date.
- A copy of your NCLEX® Candidate Report.
- Return all course materials.
Refund Conditions:
- You must not have taken more than 2 live reviews (online and/or live package, or in any combination).
Corporate Mailing Address
Tranador Corporation
7643 Gate Parkway,
Jacksonville, FL 32256
